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PatelCo Credit Union Switches to Qyrus for Mobile Testing
About the Client
PatelCo Credit Union is a member-owned, not-for-profit credit union. It has over $9 billion in assets and 450,000 members across the country. It is one of the oldest and largest credit unions in the United States.
The client’s mission is to improve their members’ financial lives. They aim to guide them toward financial responsibility. They believe that supporting everyday needs help people manage their day-to-day financial lives more comfortably. Their goal is to be the preeminent credit union that builds your financial wellbeing.
The Challenge
With more users relying on native mobile apps for daily tasks, PatelCo Credit Union had to start the digital shift. This created a sense of urgency for them to address critical challenges to improve their speed to market. To get this right, PatelCo Credit Union needed to begin native mobile testing.
They realized their existing tools lacked the required capability. And started exploring other mobile automation solutions. Qyrus not only proved to be a perfect fit but also offered real device testing—a key factor in their decision. In this case study, you will learn how and why PatelCo Credit Union chose Qyrus. And how they leveraged Qyrus to accelerate their automation journey.
Life with Qyrus
PatelCo Credit Union started their journey with Qyrus in January of 2024. They started using Web testing, expanding over to Mobile testing over time. Overall, they have licenses spread across our Web and Mobile testing services.
At the start, as with anything new, especially a software testing automation tool, there was a learning curve. Thankfully, with the guidance of the Qyrus team and a bit of practice, they quickly became comfortable with the platform overall.
Today, PatelCo Credit Union finds themselves taking around 1 day to build out test scripts. Due to this, there was an increase in test coverage. This was not just due to their expansion into native mobile testing, but also in their web testing as well.
Key Features Used
- Recorders: Qyrus’ recorders for both web and mobile testing helped to streamline and simplify test building for PatelCo. Making script building more accessible to less technical members and to manual tester is a key way to speed up the testing process.
- Inspect Mode: For Mobile test building, testers can make use of this mode to better inspect element details and attributes, getting element info at the click of a button.
Future Dreams
In the future, PatelCo Credit Union hopes to start performing end-to-end testing. They have plans to start expanding into Qyrus’ Component testing service, which would help them to achieve this goal and ensure a flawless user experience across PatelCo Credit Union online banking.
This would allow for the seamless testing of end-to-end business processes across web and mobile applications, perform and make assertions on API calls, and even test processes requiring desktop applications, all in one execution. Furthermore, the client hopes to introduce more native mobile testing as well as API testing and data testing automation. Lastly, they want to integrate this entire process into their CI/CD pipeline.
Results & Outcomes
As a result, PatelCo Credit Union was able to finally able to start expansion into native mobile application testing. They had considered this a great accomplishment, as this was a large hole in their software testing process from before. Just Now, with the introduction of Qyrus, they can push further to more API testing as well as end-to-end business process testing using Component testing.
Conclusion
In conclusion, PatelCo Credit Union’s transition to Qyrus for native mobile test automation has been a significant milestone in their digital transformation journey. By adopting Qyrus, PatelCo has not only filled a critical gap in their testing capabilities but also enhanced their overall test coverage and efficiency.
The successful integration of Qyrus has empowered PatelCo to better serve their members by ensuring a seamless and reliable user experience across both web and mobile platforms. Looking ahead, PatelCo is well positioned to continue expanding their testing capabilities with plans to incorporate end-to-end and API testing, and further integrations into their CI/CD pipeline. This strategic move underscores PatelCo’s commitment to innovation and excellence in financial services, paving the way for a more robust and future-ready digital infrastructure.
